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PMO

Help Desk

Phone: 216-987-HELP (4357)
Email: helpdesk@tri-c.edu (password resets cannot be done via email)
Tier I support hours: 24/7
Tier II support hours: Monday - Friday, 8:30am to 5:00pm

IT System Maintenance

Normally scheduled maintenance occurs Thursday from 4:30am - 6:30am, Friday from 1:00am - 6:30am, the second Saturday of every month from 5:00am - 9:00am, and the third Sunday of every month from 5:00am - 9:00am. During these posted times, College systems may not be available.