Print, copy and fax services are provided to students, faculty and staff through an agreement with ComDoc, a Xerox company. The College provides these services while maintaining cost effectiveness and meeting sustainability goals.
Request a Xerox Device be Moved
To request a Xerox device be moved to a new location, please fill out the EGS Move/Add Change (MAC) request.
How to Request a New/Replacement Xerox Device
It is important that only Xerox certified technicians attempt moving a device. To schedule the move of a device use the online ‘Technology MAC’ request.
Support for Xerox Device
It is important that only ComDoc certified technicians repair a device, beyond normal paper jams and waste container issues. As a courtesy to others, that may need to use the device, please report any device trouble immediately. Software application specific print issues should be reported to the Cuyahoga Community College Help Desk.
Student Printing
Students have a 250 page free print quota, per semester. A 5¢ charge will be applied to each page after the 250 sheet quota has been met. Unused quotas are not saved from previous semesters.
Sustainability
Users are encouraged to scan and securely store and share documents electronically. Certain defaults have been set to ensure sustainability.
Xerox Secure Print
To print at a time that is convenient for you and to keep your print job secure, use the secure print function. If you decide not to print the job, you can cancel your print job, at the printer, at anytime.
Xerox Supplies
ComDoc will provide toner for fleet devices at no charge to the department. ComDoc technology will detect when the ordering of toner is required for a device. The toner will be delivered to the site contact identified. Other supplies, including paper, are the responsibility of the department and can be ordered using My Tri-C Buy.
Setup network printer manually
To manually map a network printer for a temporary location you may be visiting.
Xerox Scan to E-mail
Scan a document and email to yourself.
HP Supplies
ComDoc will provide toner and maintenance kits for HP devices covered by the maintenance contract. Any HP device covered will have a support label attached. These supplies will be at no charge to the department. ComDoc technology will detect when the ordering of toner is required for a device. The toner will be delivered to the site contact identified. Other supplies, including paper, are the responsibility of the department and can be ordered using My Tri-C Buy.
Request Support for HP printer
It is important that only ComDoc certified technicians repair a device, beyond normal paper jams. As a courtesy to others, that may need to use the device, please report any device trouble immediately. Software application specific print issues should be reported to the Cuyahoga Community College Help Desk.
Printer Support
Videos offer step by step instructions for operating and troubleshooting network printers.