ITS Service Catalog

Operational Data Store (ODS) and Enterprise Data Warehouse (EDW)

My Tri-C SMART reports are generated using the College's Operational Data Store (ODS) and Enterprise Data Warehouse (EDW) environment. This environment is fed with data from Banner and enables high-availability reporting without negatively impacting the Banner experience for students, faculty and staff. The ODS / EDW environment is also fed with data from third party applications, such as PeopleAdmin and TEC. If you have a third party application that you would like to integrate with ODS / EDW, then please submit an Application Services Request (ASR) form to get started.

Report Writing Services

Looking to track student retention rates in a particular program? Need to measure your department's operational efficiency based on collected data? Need to convert an old Access Database into a more robust and supported format? Want to update an existing My Tri-C SMART report? Well, EAS, in partnership with Evidence and Inquiry, can assist you with all of your report writing needs. Just submit a Report Request form and a member of either the EAS or the Evidence and Inquiry team will reach out to you, directly, to discuss your request.

Please note that EAS primarily focuses on administrative reports, whereas Evidence and Inquiry primarily focuses on academic (student data) reports.

My Tri-C SMART Group Membership

Access to My Tri-C SMART reports is controlled via group membership. In order to gain access to a membership group, a My Tri-C SMART Group Membership Request form must be submitted.

Are you a dedicated My Tri-C SMART report writer who wants to manage your group membership? If yes, then please follow the steps outlined in the My Tri-C SMART Group Management Guide.

Online Training and Resources

Want to view My Tri-C SMART reports? Just search for "My Tri-C SMART" in TEC to find the online report viewer training. TEC can be accessed via a link in the "Getting It Done" channel on the "My Work Tools" tab in my Tri-C space.

Interested in becoming a report writer for your department? Interested in taking your talents to the next level by becoming a datablock designer? Just email for instructions on how to move forward.

Can't remember the nuances of the report writing guidelines? Well, check out the online My Tri-C SMART resources on KWeb.

In-Person Departmental Training

Have a large group of people that you would like to train on My Tri-C SMART, beyond the report viewer training? Need some help getting everyone up to speed with how My Tri-C SMART can transform your departmental reporting needs? Just email to request an in-person departmental training session.