ITS Service Catalog

What is Webex?

Webex is an online platform that enables users to connect with colleagues and fellow students remotely through Webex Meetings and Webex Teams. Webex Meetings is an online meeting solution that can be used to communicate via audio, video, chat, and document sharing. Webex Teams is an online collaboration solution that can be used for individual and group messaging.

To join a Webex Meeting or Team, no activation is required.  To host a Webex Meeting, please follow the steps below.

How do I get started with hosting Webex Meetings?

  1. Click the link below, labeled "Activate Your Webex Account!". You only need to do this one time.
  2. When prompted to login to the Tri-C Login Center, enter your S number and network password, just like you are logging into my Tri-C space. You will be able to use Webex immediately after activation!

  3. Read all the quickstart one-page docs, linked below and in the buttons to the right, then start using Webex! You can join Webex meetings from all computers, tablets, and smart phones.
  4. Test Webex Meetings on your device and practice changing audio and video settings with the links below:

Please note that most Webex meetings require the microphone and sound output of your computer or mobile device with Webex. We recommend a headset with microphone on a desktop or laptop computer. Mobile devices usually work well with their included microphone, but we recommend using headphones or wireless headsets for the best experience.

How do I get started with Webex Teams?

  1. Install Webex Teams on your personal device
  2. Check out Cisco's Getting Started with Webex Teams online tutorial 
  3. Begin collaborating online with colleagues and fellow students!

How do I get help with Webex?

Webex provides excellent support directly to meeting schedulers and participants. Try searching the Webex Help Center for your topic first. If you still needed assistance, please contact support, which is available 24 hours a day, 7 days a week for students, faculty, and staff:

For advanced questions pertaining to how Webex is used at Cuyahoga Community College, please email

Who is eligible?

All faculty, staff, and students can activate Webex Meetings to schedule online meetings. Anyone can join a meeting if invited or if they receive the details for the meeting, with or without an account.

All faculty, staff, and students can use Webex Teams to start collaborating with invited participants. Please note that account activiation is not required in order to get started with Webex Teams.