ITS Service Catalog

What is Webex?

Webex is an online platform that enables users to connect with colleagues and fellow students remotely.

How do I get started with hosting Webex Meetings?

  1. On a personal computer, you can download the Webex app from, scroll down without logging in, and use the Download button.

    • In the Webex app, you can chat, call on Webex, and host meetings up to 40 minutes by default.  You may also log in to for Webex Meetings from any computer.

    • Please see Get started with Webex App for more information on using the app.

    • To host meetings longer than 40 minutes, you need to request a Webex Advanced Host License.

    • Click on this link to activate your advanced host license, or the button to the right, labeled Request Webex Advanced License.  You will be prompted to sign in to Microsoft authentication.  Look for the Webex Meetings Advanced service.

  2. If you are the meeting host, it is important to sign in to Webex to start the meeting.

  3. Test Webex Meetings on your device and practice changing audio and video settings with the links below:

Please note that most Webex meetings require the microphone and sound output of your computer or mobile device with Webex. We recommend a headset with microphone on a desktop or laptop computer. Mobile devices usually work well with their included microphone, but we recommend using headphones or wireless headsets for the best experience.

How do I get help with Webex?

Webex provides excellent support directly to meeting schedulers and participants. Try searching the Webex Help Center for your topic first. If you still needed assistance, please contact support, which is available 24 hours a day, 7 days a week for students, faculty, and staff:

For advanced questions pertaining to how Webex is used at Cuyahoga Community College, please email

Who is eligible?

All students can host meetings up to 40 minutes by default. Students may also request a Webex advanced host license to host longer meetings. Anyone can join a meeting if invited or if they receive the details for the meeting, with or without an account.

At a Glance


  • Faculty, Staff, and Students