Tri-c

ITS Service Catalog

Experiencing a problem with a computer? See who to call below based on area of support:

Academic Computers:

Advanced Technology Classroom (ATC) - TechNow @4257

Learning Commons (LC) Control Desk:

  • Brunswick Campus - x3877
  • Eastern Campus - x2067
  • Metro Campus - x3679
  • Western Campus - x5596
  • Westshore Campus - x3887

Administrative Computers:

For any Administrative imaged computer related incidents or requests please contact the Help Desk:

  • Phone:  216-987-HELP (4357)
  • Email:  helpdesk@tri-c.edu (password resets cannot be done via email)

Tier I support hours:  24/7
Tier II support hours:  Monday - Friday, 8:30am to 5:00pm 

Training Computers:

For any issues with WEDD or Corporate College imaged computers, please contact the Front Desk of the facility:

WEDD & Corporate College Front Desk or Concierge:

  • Unified Technologies Center - x3075
  • Metro Advanced Technology Training Center - x3075
  • Corporate College East - x2800
  • Corporate College West - x2800

Student Loaners:

For student laptop problems, please contact the LRC front desk specific to the campus it was borrowed from.

Kiosk issues:

Kiosk Enrollment Center or Student Ambassador:

  • Easter Campus - x2214
  • Metro Campus - x3283
  • Western Campus - x5071
  • Westshore Campus - x5294

At a Glance

Eligibility

  • Faculty and Staff