Tri-c

ITS Service Catalog

Requesting Software Support

To request the installation of software on any College owned/managed computer, please complete the EGS Software Installation Request form: Software Installation Request

For issues with software errors or updates, please call or email the Helpdesk x4357 (helpdesk@tri-c.edu).

Software Center

There are pre-packaged software titles available to install on-demand on administrative (faculty/staff) office computers:

  1. Open the "Tri-C Resources" shortcut on your Desktop.
  2. Scroll down and launch "Software Center".
  3. Listed on the "Available Software tab" are titles not yet installed on your computer, and are available for you to install. Choose a title and click on "Install".
  4. Follow any prompts that pop up during the procedure.
  5. The "Installation Status" tab shows the progress and status of the installation.
  6. The "Installed Software" tab shows software tha was previously installed.
  7. You can view the "Options" tab for additional available information.

At a Glance

Eligibility

  • Faculty and Staff