ITS Service Catalog

Windows 10 and Office 2016 Updates

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Executive Communication

Dear Colleagues

Information Technology Services (ITS) is upgrading administrative computers to MS Windows 10 with Office 2016 during the 2016/2017 academic year (what are the administrative computers?).

Upgrades of administrative systems (what is an administrative system?) to Windows 10 and Office 2016 will continue through fall and spring.  Your area will be contacted prior to staff and office computer upgrades to Windows 10.  Please email if you wish to be an early adopter!

For general questions about the upgrade to Windows 10 and Office 2016, please email

Should you have any questions, please feel free to contact Peter Anderson x3538, John Dolinar x4354 or me x4706.


Gerard C. Hourigan, MSA

Vice President, Chief Information Officer – Information Technology Services


What is the Academic Image?  College computers in student use areas have the Academic Image. The Academic Image allows students to log in with their netowrk account, and contains a large, standardized installation of academic software. Academic computers labs, open labs, libraries, lounges, and other student areas will contain computers with the Academic Image.

What is the Administrative Image?  College computers in faculty and staff offices have the Administrative Image, which only allows faculty and staff to log in.


WebEx training modules for faculty and staff are available now in TEC for Windows 10 and Office 2016

Register in TEC:

   •     Log into my Tri-C space

   •     Select ‘Employee’ tab

   •     Click Talent Engagement Center (TEC) icon

   •     Move the cursor over ‘Learning’

   •     Click ‘Browse for Training’

   •     Locate and click ‘Windows 10’ (both WebEx and videos are now available)

   •     Enroll in one session